Insurance Accident Repairs in Papatoetoe
Been in an accident? Lodge your claim with your insurer, then let us look after the repair.
After an accident, the last thing you want is a complicated process. Once you've lodged your claim, send us your claim number, your insurer's name and a few photos of the damage. We'll arrange an inspection at our Shirley Road workshop.
What we do for your claim
- Inspect the vehicle and identify visible and hidden damage
- Prepare a detailed repair estimate for your insurer
- Start work once your insurer approves the repair
- Keep you updated by email while the car is with us
- Carry out panel, structural and paint repairs to a high standard
Your choice of repairer
Many policies let you have a say in where your car is repaired. Check your policy or ask your insurer, and tell them you'd like Southline Panel & Paint in Papatoetoe to quote the repair.
Common questions
Do I need to lodge my claim first?
Yes. Contact your insurer to lodge the claim, then send us the claim number so we can work with them on the assessment.
What about my excess?
Your excess is set by your policy and is usually paid to the repairer when you collect the car. Your insurer can confirm the amount.
Can you repair a car that isn't drivable?
Get in touch with the vehicle's location and we'll talk through options for getting it to the workshop.
Other repairs we do
Private Repairs
Paying yourself? Get a clear, itemised price before any work starts, with options to suit your budget.
Learn more →Panelbeating & Collision Repairs
Structural and cosmetic panel repairs, panel replacement and alignment after a collision, big or small.
Learn more →Dent & Scratch Repairs
Car park dings, door dents, key scratches and scuffs repaired and refinished so they disappear.
Learn more →Bumper Repairs
Cracked, split or scuffed bumpers repaired or replaced, then colour-matched to the rest of your car.
Learn more →Automotive Spray Painting
Panel resprays and refinishing with computer colour matching for an even, factory-look finish.
Learn more →